TEODORA DOUKAS PERFUME

Return & Exchange Policy

Last Updated: November 9, 2025

1. No Returns or Exchanges — Except for Damaged Items

Due to hygiene, contamination risks, and international safety standards for perfume products, we do not accept any returns or exchanges after delivery under any circumstances, except if the product arrives damaged.

A return or exchange is only accepted in the following case:

  • The product arrived damaged or defective.

In such cases, please contact us within 48 hours with:

  • Clear photos of the damaged product.
  • Clear photos of the external packaging.
  • Your order number.

Once verified, a replacement or refund will be arranged.

2. Contact Us

For any inquiries regarding damaged items or customer support, please contact:

Quality is the soul of luxury.
— TEODORA DOUKAS